RavGuard Solutions Office

Defend Your Business,
Empower Your Growth

World-Class, 24x7x365 Managed IT & Security — 100% U.S.-Based

Contract-backed managed IT, security operations, and Microsoft 365 services for SMB and mid-market organizations

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Serving Dallas–Fort Worth and beyond. Dallas–Fort Worth is our primary market. We also support Seattle-area and Colorado Front Range organizations with remote-first delivery.

Client Testimonials

Trusted by Growing & Regulated Businesses

RavGuard rebuilt our entire network and migrated us to the cloud—enabling secure SharePoint collaboration, upgrading systems to Windows 11, and supporting secure remote work while maintaining strict IRS-related compliance requirements.

Charles D. Grass, CPA

Charles D. Grass CPA & Associates

See Projects & Outcomes

Services

Comprehensive IT and security services designed for modern businesses

Managed IT

Proactive monitoring, patching, and helpdesk support to keep your business running smoothly.

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Cybersecurity

EDR, MDR/SOC monitoring, email security, and compliance-aligned security baselines.

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Microsoft 365

Secure M365 management, Entra ID hardening, and migration services.

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Managed IT, Built for Your Business

Three contract-backed tiers designed to scale with your security and operational needs.

RavGuard Shield

Managed IT Foundation

For SMB and mid-market environments seeking reliable, proactive IT management.

  • RavGuard Command monitoring & patching
  • Managed User (M365 identity, access, security admin)
  • Managed Endpoint (EDR optional add-on)
  • Remote helpdesk (business hours)
  • Monthly proactive maintenance (remote)

RavGuard Sentinel

Managed IT + Security

Everything in Shield, plus a strengthened security posture for compliance-driven organizations.

  • Everything in Shield
  • EDR included
  • DNS filtering included
  • Server protection
  • Enhanced monthly maintenance tasks

RavGuard Vanguard

Managed IT + SOC/BCDR

Everything in Sentinel, plus 24x7 security operations and full disaster recovery coverage.

  • Everything in Sentinel
  • 24x7 SOC/MDR via Raven's Nest SOC
  • Incident response workflows
  • Managed BCDR (tiered backup solutions)
  • Full security event lifecycle coverage
  • Compliance advisory

Not sure which tier fits? We'll help you choose.

Plan Comparison

FeatureShieldSentinelVanguard
Endpoint Management
Security HardeningBasic
24/7 SOC/MDR Monitoring--
Identity Hardening-
Compliance Baselines--
Priority SupportStandardEnhancedPriority

Featured Projects

Real outcomes for real businesses

M365 Secure Baseline

Hardened tenant for 150 users, 95% reduction in phishing

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Ransomware Recovery

Full recovery in 48 hours with zero data loss

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Network Modernization

300% performance improvement with security zones

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Why RavGuard

Modern managed services with security at the core

Security-First

Every service tier includes security hardening, monitoring, and threat protection built in.

Contract-Backed SLAs

Response times and service levels are guaranteed in writing, not just promised.

Dallas-Based Team

Local expertise with deep knowledge of Texas business requirements and compliance.

Veteran Leadership, Enterprise Results

Our team brings military discipline, decades of enterprise IT experience, and a shared mission to protect your business. Every decision is guided by integrity, security, and results.

Meet the full team
Michael Worcester

Michael Worcester

Founder & Managing Partner

Kevin Carlson

Kevin Carlson

Founding Member & Managing Partner

Christopher Radtke

Christopher Radtke

COO & Head of AI Strategy

Samantha Worcester

Samantha Worcester

Head of Digital Marketing

Trusted Partners

Microsoft
Datto

Frequently Asked Questions

Common questions about our managed IT and security services

It means you can reach RavGuard at any time for urgent issues, with defined response targets. Day-to-day requests are handled through RavGuard ServiceDesk with clear prioritization and ownership.
No. RavGuard is 100% U.S.-based and we do not outsource support operations. Raven’s Nest SOC is operated as RavGuard’s in-house security operations capability.
We use scheduled patch windows, staged rollout practices, and change control through RavGuard ServiceDesk. Critical patches are prioritized, and reboots are coordinated to minimize impact.
Yes. We implement baselines aligned to NIST and CIS Controls and scope controls to support compliance-driven environments. Final compliance outcomes depend on your environment and audit requirements.
We implement MFA, Conditional Access guidance, admin hardening, mailbox protections, and secure collaboration settings—then tune policies based on risk and business needs.
EDR protects endpoints with detection and response capabilities. SOC monitoring adds continuous triage, escalation paths, and response workflows to ensure alerts turn into action.
Yes. We implement and monitor backups, verify recoverability, and can run restore tests to validate best-effort RTO/RPO targets based on scope.
We operate with response-time objectives defined in your agreement. Response varies by severity and scope, and remediation may require approvals for material changes.
Yes. We onboard with discovery, credential transfer, baseline hardening, and a stabilization plan—then improve documentation and operational consistency.
Book a consult. We’ll review your environment, priorities, and risks, then recommend a practical path to a hardened, supportable baseline.

Ready to Get Started?

Talk to our Dallas-based team about managed IT, cybersecurity, and Microsoft 365 services tailored to your business needs.

Book a Consult